Privacy Policy
Welcome to AAB Connections, a service provided by KLee Enterprises, LLC.
At AAB Connections (“we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal data of both our service-seeking customers (“Customers”) and our directory service providers (“Service Providers”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, aabconnections.com, and use our platform.
1. Information We Collect
We collect information that identifies, relates to, or could reasonably be linked to you. Because our platform serves two distinct user types, the information we collect depends on how you interact with us:
For Customers:
Account Information: Name, email address, and secure account credentials created via our registration portal.
Transaction Information: Billing address and payment details. As we act as an intermediary for transactions, payment information is securely collected and processed through our integrated payment gateways (e.g., WooCommerce).
Service Data: Information provided when requesting services or communicating with listed Service Providers.
For Service Providers:
Business & Profile Information: Business name, contact information, service categories, descriptions, service areas, and billing rates submitted through the “Post a Listing” portal.
Financial & Payout Data: Banking or payment routing information necessary to disburse funds after we process Customer payments on your behalf.
Verification Data: Professional licenses, insurance details, or other documentation required for listing approval.
Automatically Collected Information (All Users):
IP address, browser type, device details, and site usage data (such as pages visited and time spent on the site) collected through cookies and similar tracking technologies to ensure our platform functions correctly.
2. How We Use Your Information
We use the information we collect to operate our platform and provide a secure environment for both parties. Specifically, we use your data to:
Facilitate Connections: Display Service Provider profiles and service offerings to Customers.
Process Transactions: Act as a financial intermediary to securely process Customer payments (credit card/digital payments) and manage material costs, liability buffers, and payouts to Service Providers.
Account Management: Maintain and secure the separate dashboard environments for Customers and Service Providers.
Communication: Send administrative notices, transaction receipts, platform updates, and respond to customer service inquiries.
Platform Improvement: Analyze site usage to optimize navigation, registration flows, and overall user experience.
3. How We Share Your Information
We do not sell your personal information. We only share your data in the following specific circumstances:
Between Users: Customer contact details and job requirements are shared with Service Providers to facilitate the requested services. Conversely, Service Provider business details are made public on the directory for Customers to view.
Service Providers: We share necessary data with trusted third-party vendors who assist us in operating our website, processing secure payments (e.g., WooCommerce, Stripe, PayPal), and providing technical support.
Legal & Safety: We may disclose your information if required by law, to enforce our Terms and Conditions, or to protect the rights, property, and safety of KLee Enterprises, LLC, our users, or others.
4. Data Security
We implement industry-standard administrative, technical, and physical security measures to protect your personal information. While we use secure, encrypted channels for transaction processing and account authentication, please be aware that no transmission of data over the internet is 100% secure.
5. Your Choices and Rights
Depending on your location, you may have the right to:
Access, update, or delete the personal information within your Customer or Service Provider dashboard.
Opt-out of promotional communications (while continuing to receive essential transactional emails).
Request a copy of the data we hold about you.
Service Providers can manage their public directory information directly from their listings dashboard. Customers can update their billing and account details within the “My Account” portal.
6. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements. We will notify users of significant changes by updating the “Effective Date” at the top of this page or by sending an email notification.
7. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
AAB Connections
A KLee Enterprises, LLC Venture
Email: info@klee-enterprises.com
Phone: 912.468.1777
Address: 11605 Abercorn St. Ste 100 #1140, Savannah, GA 31419